Dear colleagues I wish you much luck on the exam on Wednesday,  :) Give your best!

AO

Happy mothers day :)))

It is impossible to define the word "Mother". She is an irreplaceable person in a child's life. She is kind, compassionate, caring, wise and guides her child to become the best person he/she can be. This is our way of saying thank you to all the mothers in the world. 

"No one in the world can take the place of your mother right or wrong, from her viewpoint you are always right, She may scold you for little things, but never for the big ones!"

Arijeta Oda 

How we Respond to Conflict: Thoughts, Feelings, and Physical Responses

Dear colleagues I just read something about conflcit in generally how we respond to conflict... and i want to share with you!

In addition to the behavioral responses summarized by the various conflict styles, we have emotional, cognitive and physical responses to conflict. These are important windows into our experience during conflict, for they frequently tell us more about what is the true source of threat that we perceive; by understanding our thoughts, feelings and physical responses to conflict, we may get better insights into the best potential solutions to the situation.

Emotional responses: These are the feelings we experience in conflict, ranging from anger and fear to despair and confusion. Emotional responses are often misunderstood, as people tend to believe that others feel the same as they do. Thus, differing emotional responses are confusing and, at times, threatening.

• Cognitive responses: These are our ideas and thoughts about a conflict, often present as inner voices or internal observers in the midst of a situation. Through sub-vocalization (i.e., self-talk), we come to understand these cognitive responses. For example, we might think any of the following things in response to another person taking a parking spot just as we are ready to park:

"That jerk! Who does he think he is! What a sense of entitlement!"

or:

"I wonder if he realizes what he has done. He seems lost in his own thoughts. I hope he is okay."

or:

"What am I supposed to do? Now I'm going to be late for my meeting… Should I say something to him? What if he gets mad at me?"

Such differing cognitive responses contribute to emotional and behavioral responses, where self-talk can either promote a positive or negative feedback loop in the situation.


Physical responses: These responses can play an important role in our ability to meet our needs in the conflict. They include heightened stress, bodily tension, increased perspiration, tunnel vision, shallow or accelerated breathing, nausea, and rapid heartbeat. These responses are similar to those we experience in high-anxiety situations, and they may be managed through stress management techniques. Establishing a calmer environment in which emotions can be managed is more likely if the physical response is addressed effectively.

:-Adapted from Harry Webne-Behrman, The Practice of Facilitation: Managing Group Process and Solving Problems, Quorum Books, Greenwood Publishing, 1998, by permission of the author.:))

BEST A.O

....Sometimes in life, you find a special friend. Someone who changes your life just by being part of it. Someone who makes you laugh until you can't stop. Someone who makes you believe that there really is good in the world. Someone who convinces you that there really is an unlocked door just waiting for you to open it. This is forever friendship. When you're down and the world seems dark and empty, your forever friend lifts you up in spirit and makes that dark and empty world suddenly seem bright and full. Your forever friend gets you through the hard times, the sad times an dthe confused times. If you turn and walk away, your forever friend follows. If you lose your way, your forever friend guides you and cheers you on. Your forever friend hold your hand and tells you that everything is going to be okay. And if you find such a friend, you feel happy and complete because you need not worry. You have a forever friend, and forever has no end....

“Friendship is born at that moment when one person says to another: "What! You too? I thought I was the only one.” 
― C.S. Lewis